Refund policy

RETURN & REFUND POLICY

Because our products are made to order, we generally do not accept returns or exchanges for buyer's remorse, change of mind, or incorrect size or color selection. Please review product descriptions and sizing information carefully before placing your order.

DAMAGED, DEFECTIVE, MISPRINTED, OR INCORRECT ITEMS

We want you to be happy with your order. If your item arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us as soon as possible after receiving your order.

When contacting us, please include your order number, a description of the issue, and clear photographs showing the problem. We will review the issue and, when appropriate, arrange a replacement or refund.

RETURNS

Please do not send products back without contacting us first. Returns sent without prior authorization may not be accepted.

If a return is authorized, we will provide instructions regarding where the item should be sent. The appropriate return location may vary depending on how the order was fulfilled.

SIZE AND COLOR SELECTION

Because each product is made to order, we generally cannot offer a free replacement, exchange, or refund when the customer orders the wrong size or selects the wrong color. Please check the available sizing information before ordering.

ORDER CHANGES AND CANCELLATIONS

Orders enter production shortly after they are placed. If you need to change or cancel an order, contact us as soon as possible. We cannot guarantee that an order can be changed or canceled once production has begun.

REFUNDS

If a refund is approved, it will be issued to your original payment method. Please allow time for your bank or credit card provider to process and post the refund after it has been issued.

CONTACT US

If you have questions about an order, return, replacement, or refund, please contact us at:

InkFired Co.
Email: support@inkfired.com