Shipping policy

Shipping Policy

Thank you for shopping with InkFired Co. Our products are made to order, which means your item is produced specifically for you after your order is placed. Please review the information below regarding processing, shipping, and delivery.

Order Processing and Fulfillment

Because our products are made to order, orders require processing and production time before they are shipped.

Most orders are fulfilled within 2–5 business days. During holidays, high-volume periods, or circumstances outside our control, fulfillment may take longer.

Once your order has been fulfilled and transferred to the shipping carrier, you will receive shipping confirmation and tracking information when available.

Shipping and Delivery Times

Delivery times vary depending on the destination, shipping method, carrier, and fulfillment location.

Any delivery dates or shipping estimates displayed during checkout are estimates and are not guaranteed.

Shipping carriers may experience delays caused by weather, service disruptions, holidays, high shipping volumes, customs processing, or other circumstances outside the control of InkFired Co.

Shipping Rates

Shipping charges, when applicable, are calculated and displayed during checkout before you complete your purchase.

Customers are responsible for reviewing the shipping method, shipping address, and applicable shipping charges before submitting an order.

Tracking Your Order

When tracking information is available, it will be provided after your order has shipped.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you discover an error in your shipping address, please contact us as soon as possible at support@inkfired.com.

Because orders may enter production shortly after being placed, we cannot guarantee that an address can be changed after an order has been submitted.

InkFired Co. is not responsible for delivery problems resulting from incorrect or incomplete shipping information provided by the customer.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us as soon as possible at support@inkfired.com.

Please include:

Your order number
A description of the problem
Clear photographs showing the item and the issue

We will review the situation and, when appropriate, arrange a replacement or refund in accordance with our Return & Refund Policy.

If tracking shows that a package has been delivered but you cannot locate it, please check with members of your household, neighbors, and the shipping carrier. You may also contact us for assistance.

Returned or Undeliverable Packages

Packages may be returned to the fulfillment facility because of an incorrect or incomplete address, refusal of delivery, or other delivery issues.

If this occurs, please contact support@inkfired.com so we can review the available options.

Additional shipping or fulfillment charges may apply when an order must be reshipped because incorrect shipping information was provided when the order was placed.

International Orders

International shipments, when available, may be subject to customs processing, import duties, taxes, or other fees imposed by the destination country.

Unless otherwise required by applicable law or specifically stated during checkout, the customer is responsible for applicable customs duties, import taxes, or similar charges.

International delivery times may also vary because of customs processing and other circumstances outside our control.

Order Changes and Cancellations

Orders may enter production shortly after they are placed.

If you need to change or cancel an order, contact us immediately at support@inkfired.com. We will make reasonable efforts to assist you, but we cannot guarantee that changes or cancellations can be made once production has begun.